[ESIP-all] Position Opening: GLOBE Technology Manager for UCAR by July 29, 2011

Kevin Ward kevin at eyeonclimate.com
Tue Jul 19 12:25:22 EDT 2011

Sounds like a great position for the right person!



Tracking Code 11147 Job Description

*PLEASE NOTE*: This is a new full-time position. Initial consideration will
be given to applications received prior to 5:00 p.m. MDT on Friday, July 29,
2011. Thereafter, applications will be reviewed on an as-needed basis.

UCAR Community Programs

GLOBE Program

Relocation benefits not provided

*BASIC JOB FUNCTION*: Manages all aspects of technology for the GLOBE
Program, including websites, databases and computer systems.  The GLOBE
Program is an international hands-on environmental science and education
program, now active in 111 countries around the world. Established in 1995
and organized by a network of U.S. Partners and international Country
Coordinators, there are more than 56,000 GLOBE-trained teachers representing
over 24,000 schools around the world. Over 1.5 million students have
participated in GLOBE since it was set up, contributing more than 22 million
measurements to the GLOBE database for use in inquiry-based science

Reporting to the Director of the GLOBE Program Office, the Technology
Manager will set and guide the strategy for all technology and IT aspects of
GLOBE’s work, including website, databases and newly emerging technological
applications.  The Technology Manager will endeavor to ensure that the GLOBE
Program becomes and remains in technological terms the pre-eminent
international program for environmental science and education throughout the
world. The Technology Manager will work closely with other Managers within
the organization, and will line manage the Technology Team of 8.


Oversees, plans, organizes, delivers and evaluates all IT aspects of the
GLOBE Program Office, including developing new tools and applications to
optimize the experience of all GLOBE Partners around the world. Tasks
include the following:

   - Develops annual plan targets for achievement and related budgets, in
   collaboration with NASA and the GLOBE international community.
   - Oversees all technical aspects of the GLOBE website at www.globe.gov.
   - Oversees system administration and responsible for operation of the
   GLOBE data center.
   - Oversees the research and evaluation of all appropriate new
   - Manages implementation of new technological solutions (including mobile
   device support) as they become available.
   - Negotiates any service level agreements with customers and service
   providers and monitors service delivery to ensure the agreed targets and
   standards are met.
   - Monitors all usage of the GLOBE website, reporting monthly or as

The work involves line managing, directing and supervising the Technology
Team of 8 staff, attendance at regular Managers Meetings and production of
monthly team performance reports.This role will require close working
relations with the following groups:

   - The GLOBE Communications team, for overall management of the GLOBE
   website content.
   - The GLOBE International Team in Tyler, Texas, to ensure good
   communications systems.
   - The GLOBE Science and Education Team, for web content on educational
   and science aspects.
   - The GLOBE Support Team, for compliance with all process, procedures and
   office systems.


Education and Experience:

   - Bachelor’s Degree in computer science or technology-related discipline;
   - a minimum of five year’s experience as a technology manager, specialist
   or director of an IT system; or
   - an equivalent combination of education and experience.

Knowledge, Skills and Abilities:

   - Demonstrated effective management skills in leadership, planning,
   budgeting, evaluation and communication.
   - Demonstrated experience in defining and driving complex IT strategy and
   delivering results.
   - Demonstrated experience in managing complex organizational IT issues
   using on-line, video conferencing and other technologies.
   - Demonstrated experience in managing, motivating and leading
   professional level staff.
   - Experience managing external resources relating to IT contracts and
   - Leadership experience in network/computer system management, hardware
   selection and deployment, system troubleshooting and system maintenance.
   - Demonstrated effective staff and public relations skills.
   - Extensive knowledge of the principles, practices and techniques of IT
   from software development and technical support through systems architecture
   and database operation.
   - Knowledge of IT systems within education and/or science and/or
   international partnerships.
   - Knowledge of Ruby on Rails, RDBMS, Postgres/PostGIS, Oracle,
   Javascript, HTML5, CSS3 and GIS.
   - Knowledge of data center systems operation, including: Linux, RAID,
   load balancers, switches and mail servers.
   - Experience in Agile Software Development Methodology.
   - Demonstrated level of high integrity and ethics in handling all IT
   - Interpersonal relations skills in order to foster effective
   relationships amongst colleagues.
   - Interpersonal skills to facilitate work with a wide range of
   individuals and groups from culturally diverse publics.
   - Skill in managing a variety of IT issues and synthesizing information
   from many sources.
   - Skill in developing writing for a variety of audiences.
   - Skill in writing, editing and proof-reading news and feature articles.
   - Ability to translate complex technical language and ideas into language
   easily comprehensible to non-specialists.
   - Ability to anticipate and identify the IT needs of GLOBE’s varied
   audiences (e.g. GLOBE staff, GLOBE community, scientists, policymakers,
   funding sponsors and other stakeholders) and provide sensitive and
   confidential advice and assistance to colleagues on all internal and
   external IT matters.
   - Ability to work effectively and collaboratively with colleagues in
   GLOBE, in the educational communities served by GLOBE, in partners including
   NASA and in the IT community.
   - Ability to work in a fast paced environment and willingness to consider
   multiple perspectives when making decisions.

 Job Location Boulder, CO US Position Type Full-Time/Regular
Appointment Type
Regular, Full-Time (R1)

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