[ESIP-all] Problems logging on to WebEx meetings
Dan Keyes
dankeyes at esipfed.org
Thu Oct 22 11:52:42 EDT 2015
Hi All,
Some of you have been experiencing difficulties signing in to WebEx
meetings lately, and we have uncovered the cause.
WebEx has announced that there is a problem using their software on a
MAC, in conjunction with the newest release of Google Chrome. They have
provided the workarounds listed below while they research and attempt to
correct the problem.
This should only be an issue if you are using a MAC, running OSX
10.10.x, and you are using the latest version of Google Chrome. If this
is you and you cannot get WebEx Meeting Center to start, then follow the
solutions below, or just use Firefox or Safari which both seem to work fine.
Thanks,
Dan Keyes
Cisco WebEx reports:
"There is an Ongoing Service Outage for this Issue that MAC 10.10.x
users on the new Chrome 45 browser hangs on Connecting when joining
meeting.
The Engineering Team has suggested a few workarounds mentioned below for
your reference.
Solution #1: 1. Uninstall the WebEx application by deleted the folder
"user>library>application support>webex folder"
Solution #2: 1. Open the chrome extensions (Chrome->Windows->
extensions) 2. Remove Cisco WebEx Extension 1.0.1 3. Then try start the
meeting again. "
Dan Keyes
Operations & Special Projects
Foundation for Earth Science
dankeyes at esipfed.org
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